Fourhand Global Foreign Trade Limited Company (“Company”) values the security of your personal data and, as the “Data Controller” under the Law on the Protection of Personal Data No. 6698 (“KVKK”), processes your personal data within the framework explained below.

1. Method of Collecting Personal Data and Legal Basis

Your personal data is collected through our website www.fourhandglobal.com, call center, e-mail, social media channels, mobile applications, online forms, and similar communication channels, either electronically or physically.

This data is processed based on the legal grounds specified in Articles 5 and 6 of KVKK:

  • Explicitly stipulated by law,

  • Necessity for the establishment or performance of a contract,

  • Compliance with the legal obligations of the data controller,

  • Protection of legitimate interests provided that it does not harm the fundamental rights and freedoms of the data subject.

 

2. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes in accordance with Articles 5 and 6 of KVKK:

  • Managing order processes,

  • Carrying out membership and customer registration procedures,

  • Promotion of our products and services and conducting marketing activities,

  • Managing invoicing, payment, and delivery processes,

  • Evaluating requests, suggestions, and complaints,

  • Fulfilling our legal obligations,

  • Enhancing customer satisfaction,

  • Implementing our Company’s commercial and business strategies.

 

3. Transfer of Personal Data

Your personal data may be transferred:

  • To authorized public institutions and organizations,

  • To our domestic business partners, suppliers, and logistics service providers,

  • Abroad, when legally permitted (e.g., through cloud systems or international business partners),

 

in compliance with the relevant provisions of KVKK.

4. Rights of the Data Subject

Under Article 11 of KVKK, you may apply to Fourhand Global regarding your personal data to exercise the following rights:

  • To learn whether your personal data is processed,

  • To request information if it has been processed,

  • To learn the purpose of processing and whether it is used in accordance with the purpose,

  • To know the third parties to whom it has been transferred domestically or abroad,

  • To request correction if it has been processed incompletely or inaccurately,

  • To request deletion or destruction within the framework of the conditions set out in KVKK,

  • To request notification of the corrections or deletions to third parties to whom the data has been transferred,

  • To object to a result against you arising from analysis exclusively by automated systems,

  • To demand compensation in case you suffer damage due to unlawful processing.

 

5. Application Method

You may submit your requests regarding your rights in writing or via registered electronic mail (KEP), secure electronic signature, or other methods to be announced by Fourhand Global, to the address info@fourhandglobal.com.

Our Company will conclude your requests free of charge within 30 days at the latest. If the process requires an additional cost, the fee determined in the tariff set by the Personal Data Protection Board may be charged.

6. Effective Date

This Privacy Notice enters into force on the date it is published on the website www.fourhandglobal.com.